Transformation made Possible

Salesforce Implementation and Consulting experience for more than decade.

Who We Are

Senior Salesforce Leadership Without the Full-Time Commitment

Most Salesforce challenges are not caused by the platform — they are caused by a lack of clear ownership, architecture, and delivery leadership. Havilah Brook Holdings was founded to solve this gap.

We provide senior Salesforce consulting services focused on architecture, delivery, and long-term platform health. Our work sits at the intersection of business strategy and technical execution, ensuring Salesforce supports how organizations sell, serve, and scale.

Unlike traditional Salesforce consultancies, we do not lead with volume, junior resourcing, or generic implementations. We act as trusted partners — owning decisions, guiding teams, and remaining accountable for outcomes.

What Makes Our Approach Different

Architecture-first mindset
We design Salesforce solutions that scale — with clear data models, security structures, automation strategy, and governance from day one.

Delivery-led engagement
We embed as Technical Leads or Delivery Leads, aligning stakeholders, developers, administrators, and vendors around a single execution strategy.

Fractional ownership model
Clients gain access to senior Salesforce leadership without committing to a permanent hire, allowing flexibility as needs evolve.

Business-aligned solutions
Every Salesforce decision is anchored to business outcomes, adoption, and long-term sustainability — not just feature delivery.


Who We Work With

We partner with:

  • Growth-stage and mid-market organizations

  • Regulated industries requiring strong governance

  • Teams struggling with Salesforce adoption or performance

  • Organizations that need senior Salesforce leadership without full-time headcount


Our Core Services

  • Salesforce Architecture & Solution Design

  • Salesforce Technical Lead & Delivery Leadership

  • Salesforce Implementation, Optimization & Rescue

  • Salesforce Platform Management & Governance

  • CRM Strategy & Advisory


Engagement Models

  • Fractional Salesforce Architect

  • Embedded Salesforce Technical Lead

  • Short-term Salesforce delivery rescue

  • Ongoing platform ownership (retainer-based)


Our Philosophy

Salesforce should not feel fragile, slow, or over-engineered.

When properly designed and owned, it becomes a reliable operating platform — enabling teams to move faster, make better decisions, and scale with confidence.

That is the standard we help our clients achieve.

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Happy Customers

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Running Projects

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Skilled Experts

Ronald Brown Senior Executive

"I trust Havilah Brook to recommend the right direction. I trust them to challenge me. I trust what they tell me. I trust Havilah Brook to do the right thing."

Docelyn Heath Senior Executive

In early 2025, we had the pleasure of sitting with Shutterfly's CIO Michael Robinson and Havilah Brook's Lead Consultant for an exclusive interview about ServiceNow success at Shutterfly.

Tracy Garver Senior Executive

Havilah Brook helped us build our Salesforce and ServiceNow roadmaps and this simplified our operations, increased our revenue and our employees now work effectively and efficiently